Privacy Policy

This policy explains how Big Star Construction & Design LLC ("we," "us," or "our") handles your information when you visit our website, request an estimate, or respond to one of our ads on Facebook or Instagram. We keep it simple: we collect what we need to give you a quote and build your project, and we don't sell your information to anyone.

What Information We Collect

When you request a free estimate — through the form on our website or through a lead form on Facebook or Instagram — we collect:

• Your name
• Your email address
• Your phone number
• Your zip code
• Details about your project (the type of work you're interested in and any description you provide)

How We Use Your Information

We use your information to:

• Contact you about your quote request
• Schedule your free on-site estimate
• Follow up with you about your project

That's it. We won't add you to unrelated mailing lists or spam you.

Who We Share It With

We do not sell your personal information. We share it only with:

• Meta Platforms, Inc. (Facebook and Instagram) — when you submit a lead form on Facebook or Instagram, Meta collects that information and delivers it to us. We also share limited data with Meta to deliver and measure our advertising, as described in the tracking section below.
• Service providers that help us run our website and respond to inquiries (for example, the email service that delivers your form submission to us). They may only use your information to provide those services.

Cookies & Tracking Technologies

We use the Meta Pixel, Google Analytics, and similar tools to understand how people find and use our website and to measure how well our ads perform. These tools may use cookies or similar technologies to recognize your browser or device.

You can opt out of interest-based advertising through aboutads.info/choices (US) or youronlinechoices.eu (Europe). You can also adjust your ad preferences directly in your Facebook or Instagram settings.

Reviewing, Correcting, or Deleting Your Information

You can ask us at any time to see the information we have about you, fix anything that's wrong, or delete it entirely. Just email us at bigstarconstruction15@gmail.com and we'll take care of it promptly.

Legal Requests

If we receive a subpoena, court order, or other lawful request from a government authority, we may disclose your information when we're legally required to do so. We review each request to make sure it's valid before responding, and we only share what the law requires.

How Long We Keep Your Information

We keep lead and quote information for up to two years after your last contact with us, so we can follow up on your project and honor any estimates we've given you. If you become a customer, we keep project records as long as needed for warranties, taxes, and legal requirements. You can request deletion sooner at any time using the email above.

Changes to This Policy

If we make meaningful changes to this policy, we'll post the updated version on this page and change the effective date at the top. For significant changes, we'll also make a reasonable effort to notify recent customers and leads by email.

Contact Us

Questions about this policy or how we handle your information? Reach out any time: